Some systems are experiencing issues

Stickied Incidents

29th November 2025

European Game Servers Server Instability

We are looking into the current instability impacting all game servers.

  • We keep monitoring the situation.

  • We have upgraded the European game servers overnight to improve connection stability. We will continue to monitor the situation and take further action if necessary.

  • We are still monitoring the impact of the ongoing DDoS attack and preparing long term solutions. Some players may experience disconnects and higher than usual latency. Apologies to the impacted players.

  • Maintenance on the European game servers has concluded and connectivity restored.

    We do not have further action planned at this time, but we are continuing to monitor the situation.

  • We have taken the European servers offline for maintenance. We will update further within the hour.

  • We are still actively working to mitigate the impact from the still-ongoing attack.

  • Past Incidents

    21st October 2022

    No incidents reported

    20th October 2022

    No incidents reported

    19th October 2022

    No incidents reported

    18th October 2022

    No incidents reported

    17th October 2022

    No incidents reported

    16th October 2022

    Update Servers DNS Issues

    We are aware of DNS issues with our download and update servers and are working on fixing them. However, it may take some time till these changes get propagated to all DNS providers.
    For now, you may want to use Google or Cloudfare DNS to avoid these issues.

    Sorry for the inconvenience.

  • Most DNS providers already return correct results. The incident has been resolved.

  • 15th October 2022

    No incidents reported